Privacy Policy

  1. Personal information that we (Ho Yuen Cafe, hoyuencafe.com, and Qooway.com) collect from you may include your first name, last name, email address, telephone, password for account creation purposes, address, and payment information for the sole purpose of processing your order and receiving payment of the same. By providing us with your personal information, you consent to our collection, use and disclosure of that information as described in this Privacy Policy. If you do not want your personal information to be collected, used or disclosed in this manner, please do not submit your personal information to us.
  2. Ho Yuen Cafe (including hoyuencafe.com and Qooway.com) does not and will not give or sell any personal information that you provide to us to any third parties except with your prior permission, as disclosed in this policy, as may be permitted or required by law.
  3. Ho Yuen Cafe (including hoyuencafe.com and Qooway.com) may use your personal information for contacting you about products and services, special offers and upcoming promotions from our affiliates and merchants you have visited, and other marketing partners of interest that we think may be of interest to you for the purposes of marketing.
  4. Any personal information that you provide to us will only be retained in accordance with this policy only for as long as may be necessary or relevant for the purpose of collection or as may be required or permitted by law, after which time it will be destroyed or made anonymous unless you further consent to its continued retention. Personal information will be stored if a user creates an account, for the purposes of accessing a customer’s order history, and to provide the customer with the best service. This personal data is obtained strictly for business purposes in order to provide the best customer service, and Ho Yuen Cafe and its affiliates will take reasonable steps to protect this personal information in accordance with this privacy policy and applicable law.
  5. If you voluntarily provide us with comments on your experiences at Ho Yuen Cafe via the “Contact Us” section of our website, we may forward any personal information that you provide to us to the relevant restaurant, and that restaurant or we ourselves may use that information in order to respond to, keep a record of, or administer and make known within Ho Yuen Cafe and its franchises of your comments and/or inquiries.
  6. Ho Yuen Cafe cannot guarantee the confidentiality or security of any information sent by you to us via the website. Ho Yuen Cafe’s website does not use cookies or automatically collect personal information from any visitors.
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